Who To Follow In SocialCRM
I get asked this question all the time: “Who should I follow in Social Customer Relationship Management (social CRM)?”
So, I created a Twitter list, SocialCRMMasterminds . I took the name from Napoleon Hill’s “Think And Grow Rich,” from his master-mind group.
Well, the other night, I took a moment to devise a preliminary Twitter list of my favorite consultants, analysts and vendor voices. Obviously, the first person on the list was Paul Greenberg, author of CRM At The Speed Of Light . This book is possibly the best $23 your company will ever spend.
P.S. Thanks to my wonderful girlfriend Susan for the Echo & The Bunnymen “Live In Liverpool” and Jesus & Mary Chain “7 Years on The Leading Edge” discs. What a cool, Brit-poppy way to end the week. (You can find both of them in our new MetzMusic store, here).
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