We're Writing for eHotelier

Posted at 02:16PM in , , PermalinkNo Comments

We’re pleased to announce that I will begin writing a column on social customer relationship management for the popular hospitality sales and marketing website eHotelier . The first column, a quiz on social customer readiness, will be published on October 5th, and articles and columns will appear about once monthly after that.

Sales management professionals and chief marketing officers in the hospitality industry will find these pieces valuable, especially if they’re looking to harness social technologies to increase their revenue and revPAR .

We’d like to give a huge thanks to eHotelier’s Anne Edwards for giving us a shot. Also, a big thank-you to our partners in the hotel industry, David McGrane and Adam Flissinger at San Francisco’s Ozone Advertising , for participating in our first successful hotel implementation.

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