DOWNLOAD: Mastering The Social Sale

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Yesterday, we partnered with our friend Koka Sexton at InsideView to put on a webinar, Mastering The Social Sale.    

A Very Cool Webinar: Reaching The Social Customer

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We've got something really cool planned for you on  

Tuesday, November 29, 2011 at 9:00 AM Pacific, 10:00 AM Mountain, 11:00 AM Central, 12:00 PM. It's a webinar called Reaching the Social Customer: New Tools, New Strategies. You can register for it here. Here's why you might want to check it out: Today’s connected… More»

The Top-Selling Social CRM Book of 2011 (and a free chapter)

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We were pretty blown away on October 20, a few weeks ago. We did a little promotion, giving away about a thousand bucks worth of cool stuff to everyone who bought The Social Customer on that day. And what happened kind of blew our minds. The Social Customer hit the top of… More»

How To Project The ROI For Marketing Lead Generation

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I had a wonderful conversation with my friend, international sales trainer Will Crist, from Sandler Training a few weeks ago on his radio show, Sales Lead Management Association Radio. We chatted for the better part of an hour on how to Project The ROI For Marketing Lead Generation, especially when you're… More»

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Writing Your Social Strategy

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Ed. note: This is part of a series of excerpts…  

Choosing Your Social Management Team

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Ed. note: This is part of a series of excerpts…  

Social Media Strategy 101

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Ed. note: This is part of a series of excerpts…  

Metz Methodology Explained

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Ed. note: This is part of a series of excerpts…  

LocalsLikeUs's Neej Gore Breaks Down How Local Business Can Successfully Leverage SMS

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Yesterday, we ran the first part of an insightful 2-part…