A no-cost Bronze membership in our Customer Community!

Come join other social media professionals in the Social Concept Customer Community, with your no-cost Bronze Membership. You'll be able to join our 7-hour teleseminar course, download best practices documents, and network with other social media pros in an ad-free environment.

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There Is No Secret Sauce - Your Strategic Guide to Social Media

In this newly released third edition of the book, learn how to convince your organization that they need a strategy, around the social customer, and prove your ROI from it. Purchase it now.

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Social Customer Relationship Management 101

Want to develop a social customer strategy for your business? Attend our workshop, free for senior-executives! To apply for a seat, please fill out ALL of the information at the link below.

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Want a free chapter from the Top-selling Social Customer Relationship Management Book of 2011?

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The Social Concept Case Studies

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Pirate’s Booty

Pirate’s Booty

The social concept creates a holistic social media sentiment evaluation model for a cutting-edge consumer private equity firm looking to make a big investment.

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MacMillan/Farrar, Straus & Giroux

MacMillan/Farrar, Straus & Giroux

The social concept designs the first social web strategy for new book by Pulitzer-Prize winning NY Times Columnist Thomas L. Friedman and his publisher, Farrar, Straus & Giroux.

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Mighty Leaf Tea

Mighty Leaf Tea

The social concept makes a tea brand the #1 tea on the social web, in under six months. Web traffic increased 15%, year-over-year.

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